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Privacy Policy

Effective Date: April 1, 2025

Altitude Rewards (“we,” “our,” or “us”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your information on the KIXA platform in compliance with global regulations such as GDPR, CCPA, PIPEDA, and other applicable laws.

1. Information We Collect

We collect information to provide and improve the KIXA platform, including

Account Information: Name, email address, phone number, and other contact details submitted during registration

Usage Data: Information about platform usage, preferences, and interaction with partne

Third-Party Data: Data shared via affiliated partners (e.g., airlines or rail companies promoting KIXA) while adhering to their privacy agreements.

Important: We do not directly collect or store sensitive payment information. Payments are processed securely by third-party payment processors.

2. Legal Basis for Data Processing

For users in the EU and related jurisdictions, data is processed on the following lawful grounds:

Consent: By opting into KIXA membership.

Legitimate interest: To improve services.

Contractual necessity: To deliver subscription services.

3. How Your Information Is Used

We use collected data to:

Process your subscription and provide access to promotions.

Customize offers based on your preferences

Enhance customer support responsiveness.

Comply with legal obligations (where required).

4. Data Sharing and International Transfers

We may share your personal data with:

Affiliate partners (e.g., promoting airlines or transportation partners), subject to contractual safeguards.

Service providers like payment processors, marketing automation platforms, and affiliate analytics.

Regulatory authorities, if required by law.

For users outside the United States, your data may be transferred internationally (e.g., to our U.S.- based data centers). We implement safeguards such as Standard Contractual Clauses for cross- border transfers.

5. Your Rights and Choices

Depending on your jurisdiction, you have the following rights

Access: Request a copy of the personal data we hold about you.

Correction: Correct incomplete or inaccurate data.

Deletion: Request the deletion of your data, subject to legal obligations

Object/Withdraw Consent: Object to certain types of processing or withdraw prior consent.

Portability (GDPR): Request transfer of your data to another provider in a structured format.

You can exercise these rights by contacting us at members@mykixa.com

6. Storage and Security

We retain your information only as long as necessary to provide services or comply with legal obligations. Data is secured using encryption and access control protocols

7. Updates to This Policy

KIXA reserves the right to modify this policy. Substantial changes will be communicated via email or platform notifications within 30 days before enforcement.